Privacy policy

Last Updated: September 22, 2026
PIPKIND HOUSE (“Pipkind,” “we,” “us,” or “our”) operates pipkind.com and provides our online store, products, content, and related services (collectively, the “Services”).
Our store is powered by Shopify. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, make a purchase, subscribe to our communications, contact us, or otherwise interact with our Services.
By using the Services, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with Pipkind, we may collect the following types of personal information:
  • Contact information, including your name, email address, phone number, billing address, and shipping address.
  • Order and transaction information, including products you view, add to your cart, purchase, return, or exchange, as well as details relating to your transactions.
  • Payment information, including payment method, payment status, transaction details, and payment confirmation. Payment information is generally processed by our payment service providers.
  • Communications with us, including information you provide when contacting customer support or otherwise communicating with us.
  • Device and usage information, including your IP address, browser type, device information, network connection, and information about how you interact with our Site.
  • Marketing preferences, including whether you have chosen to receive promotional communications from us.

How We Collect Personal Information

We may collect personal information:
  • Directly from you when you make a purchase, contact us, subscribe to marketing communications, or otherwise provide information to us;
  • Automatically when you visit or use our Site, including through cookies and similar technologies;
  • From service providers that help us operate our store and provide our Services;
  • From advertising, analytics, marketing, or other business partners where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information to:
  • Process payments and fulfill your orders;
  • Arrange shipping and provide order updates;
  • Process returns, exchanges, and refunds;
  • Provide customer support and respond to inquiries;
  • Operate, maintain, and improve our Site and Services;
  • Personalize your shopping experience;
  • Understand how visitors interact with our Site;
  • Detect and prevent fraud, abuse, and security incidents;
  • Comply with applicable legal and regulatory requirements;
  • Send marketing and promotional communications where permitted by law and according to your preferences;
  • Measure and improve the effectiveness of our marketing and advertising.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.
Even if you unsubscribe from marketing communications, we may still send you non-promotional communications relating to your orders, transactions, or customer service requests.

Cookies, Analytics, and Advertising

We and our service providers may use cookies, pixels, tags, and similar technologies to:
  • Operate our Site and provide essential shopping functionality;
  • Remember your preferences;
  • Understand how visitors use our Site;
  • Measure Site performance;
  • Improve our Services;
  • Measure the effectiveness of advertising and marketing; and
  • Where permitted, personalize advertising and your shopping experience.
We may use third-party analytics, advertising, and marketing services in connection with these activities.
Where required by applicable law, you can manage your cookie and privacy preferences through the privacy controls available on our Site.
Some cookies are necessary for our Site to function properly. Restricting certain cookies may affect Site functionality.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services, including:
  • Shopify, which hosts and supports our online store;
  • Payment providers that process payments and refunds;
  • Shipping and fulfillment providers that help deliver your orders;
  • Technology and service providers that support our website, security, analytics, customer service, and business operations;
  • Marketing and advertising providers that help us manage communications, measure advertising performance, or provide advertising services;
  • Government authorities or other parties where disclosure is required by law or reasonably necessary to protect our legal rights; and
  • Parties involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
We do not authorize these service providers to use your personal information for purposes unrelated to the services they provide to us, except where otherwise permitted by applicable law.

Relationship with Shopify

Our Services are hosted by Shopify.
Shopify collects and processes certain personal information about your access to and use of our Services in order to provide and improve Shopify-powered services.
Because we have enabled Shopify Network Intelligence, Shopify may securely use information about your interactions with our store together with information from your interactions with Shopify and other Shopify merchants to provide enhanced services.
These services may help us and Shopify provide a more personalized shopping experience, improve products and services, understand how customers interact with stores and advertising, and provide more relevant advertising.
Information submitted through or collected in connection with our Services may be shared with Shopify and other service providers, including providers located in countries other than the country where you live, where necessary to provide these services.
For more information about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/app-users
Depending on where you live, you may also exercise certain privacy rights directly with Shopify through the Shopify Privacy Portal:
https://privacy.shopify.com/en

Sale, Sharing, and Targeted Advertising

We do not sell your personal information to third parties in exchange for money.
However, under certain U.S. state privacy laws, some uses of personal information for personalized or cross-context advertising may be considered a “sale,” “sharing,” or “targeted advertising,” even when no money is exchanged.
Depending on where you live, you may have the right to opt out of these activities.
Where applicable, you can exercise these rights through our Data Sharing Opt-Out Page:
https://pipkind.com/pages/data-sharing-opt-out
We also recognize Global Privacy Control (“GPC”) signals where required by applicable law and supported through our privacy settings.

Third-Party Websites and Services

Our Site may contain links to third-party websites, social media platforms, or other online services that we do not control.
We are not responsible for the privacy or security practices of these third parties. We encourage you to review their privacy policies before providing personal information to them.

Children’s Privacy

Our online store and purchasing Services are intended for adult customers and are not directed to children under the age of 13.
We do not knowingly collect personal information online from children under 13.
If we become aware that we have collected personal information from a child under 13 in circumstances where parental consent is required, we will take appropriate steps to delete that information.

Security and Data Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide our Services, maintain transaction and business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.

Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to:
  • Request access to personal information we maintain about you;
  • Request correction of inaccurate personal information;
  • Request deletion of certain personal information;
  • Request a copy of certain personal information;
  • Opt out of certain sales, sharing, or processing for targeted advertising;
  • Withdraw consent where processing is based on consent; and
  • Exercise applicable privacy rights without unlawful discrimination.
These rights are not absolute and may be subject to limitations and exceptions under applicable law.
We may need to verify your identity before processing certain requests.
To exercise an applicable privacy right, contact us at hello@pipkind.com or use the privacy controls available on our Site.

International Data Transfers

Shopify and some of our service providers may operate in countries different from the country where you live.
As a result, your personal information may be transferred to, stored in, or processed in other countries where necessary to provide our Services.
Where required by applicable law, appropriate safeguards will be used for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, Services, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page and provide additional notice where required by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us at:
Email: hello@pipkind.com Website: pipkind.com